Frequently Asked Questions

Do you offer discreet shipping packaging?

• Yes, all packages are delivered in plain packages. 
• Return Address reads as Customer Service. 
• Company name or logo does not appear on the outer packaging.

 

Are purchases discreet on the bill?

• Yes, our company name will NOT appear on bank or credit card or PayPal statement.

 

What if I'm not happy with my purchase?

• We understand that not all toys please all people. If that were the case, there can be ONLY ONE. (Highlander reference)
• Should it be that a product purchased from ShhhhFun is not what you had hoped for, please contact us. We are happy to assist finding something that is exactly what you're looking for. 
• Your pleasure is our mission.  Please contact us for assistance finding a toy that works for you. 

 

What if I want to cancel or return my order?

• Please see the link below regarding returns and rejected orders.
• We do not accept products for returns once the package has been opened. 
• Should you receive a product that has been damaged in shipping, please contact us immediately. 
• We understand the desire to open a recently purchased items, however opening the packing may void any reason for return.

 

Does ShhhhFun honor manufactures' warranties?

• We choose our toys carefully, many of the products sold by us come with a manufacture warranty. 
• Short answer, no. Manufacturers handle the own warranties. 
• ShhhhFun is not able to guarantee manufactures' warranty, but we are happy to help with the process.  Even if the toy wasn't purchased from us.