Frequently Asked Questions

Do you offer discreet shipping packaging?

  • Yes, all packages are delivered in plain packages. 
  • Return Address reads as Customer Service. 
  • Company name or logo does not appear on the outer packaging.


Are purchases discreet on the bill?

  • Yes, our company name will NOT appear on bank or credit card or PayPal statement.


What if I'm not happy with my purchase?

  • We understand that not all toys please all people. If that were the case, there can be ONLY ONE. (Highlander reference)
  • Should it be that a product purchased from ShhhhFun is not what you had hoped for, please contact us. We are happy to assist finding something that is exactly what you're looking for. 
  • Your pleasure is our mission.  Please contact us for assistance finding a toy that works for you. 


What if I want to cancel or return my order?

  • Please see the link below regarding returns and rejected orders.
  • We do not accept products for returns once the package has been opened. 
  • Should you receive a product that has been damaged in shipping, please contact us immediately. 
  • We understand the desire to open a recently purchased items, however opening the packing may void any reason for return.


Does ShhhhFun honor manufactures' warranties?

  • We choose our toys carefully, many of the products sold by us come with a manufacture warranty. 
  • Short answer, no. Manufacturers handle the own warranties. 
  • ShhhhFun is not able to guarantee manufactures' warranty, but we are happy to help with the process.  Even if the toy wasn't purchased from us.